Merch FAQ


I am so excited to launch my new merch for you this week! I have been working on these for months now, and I am so happy with the finished product and design. Let’s chat more about what you can expect from this launch!

 
 

How long is the shipping time?

This is a PREORDER. You can expect your item(s) to ship 3-4 weeks after this preorder closes on 3/30. Please expect a 3-4 business day delay due to order processing and handling. All items purchased in the same order will be shipped together. Shipping prices include taxes + fees.


Is this available internationally?

We are currently working on shipping out orders worldwide. As of this exclusive drop, we are only able to ship to US and CA buyers. We are hoping to make this available in the future. Stay up to date on socials for more information.


What is your refund/return policy?

All sales are final and no refunds will be issued. If you have any questions concerning the refund policy, please contact support: support@thelaurennorris.com


What if my package gets lost or damaged in the mail?

Lauren Norris is not responsible for any items that are lost or damaged while in transit. If you have any questions or concerns about lost or damaged items, please contact USPS.


What does sizing look like?

These sweatshirts range from S-4XL. This is a 50/50 cotton/polyester fleece material. Sizing is true to size; size up for an oversized look.


How do I care for the sweatshirt?

This design is embroidered directly onto the sweatshirt. Please be aware of any care instructions.


What if I have other questions?

Any issues with your order or have any other questions, please contact support: support@thelaurennorris.com


Thank you so much for your endless support. This merch launch means so much to me and I am so grateful to have the chance to share it with all of you. Always be the girl that just went for it.

 
 
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Baby Elle Essentials

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Graduation Lookbook